Diet-To-Go Consumer Reviews

This meal delivery service offers convenient prepared diet meals geared towards losing weight, with several different weight loss meal plans designed to be low in fat. While they do not guarantee weight loss, testimonials and success stories are offered on their website by clients who swear by their prepared meals and service.

The nutritional, nourishing and delicious meals are conveniently delivered right to your door including all of the condiments necessary to add some flavor to your dish.

DietToGo Coupons make this plan competitively priced and conforms to the dietary guidelines of all top rated health organizations.  They offer single serving meals as well as a strict calorie controlled diet of 1200 to 1600 calories depending on your age,

The company strives to reduce the temptations of an unhealthy diet with meal plans that will promote healthy living.  You no longer have to slave over a hot stove and count calories of every condiment or seasoning you add to your dish with this convenient alternative.

Diet-To-Go Reviews

Diet-to-Go has Changed for the Better
The first time I tried diet to go, I HATED IT  -and that’s putting it lightly. The food I got was wrong and I’m a SUPER picky eater however, diet to go HAS changed. The food is excellent and very easy to cook (you can’t always go by the heating instructions though!). My only issue with diet to go now is that some of the packaging breaks while in shipping which means some of my food leaked out into the bottom box and I couldn’t reheat it in the microwave. The price has also gone up which sucks but for me, it’s worth it.
Everything Just Tastes Fresh and Delicious
What I like about Diet To Go is the meal packages they offer. They have low-carb, traditional, and vegetarian meals. I personally love their vegetarian meals. It’s not easy to find a good vegetarian precooked meal, and I was pleasantly surprised at the taste. I especially loved their grilled veggie burritos, penne pasta, and Spanish stuffed peppers. They are cooked to perfection. The pastas aren’t soggy; the vegetables are firm, and everything just tastes fresh and delicious. The best part is I’m finally losing weight!
Diet To Go always blows me away. I find all their menu meals amazing. I even tried their vegetarian meals to see how it would taste, and I was surprised; they too taste great. I would, however, think they need to add more menu selections to offer. Also, I suggest they follow other prepared meals that allow their clients to customize their meals. Say, if they don’t like one particular item in their package, then simply replace it with items they want. Lastly, I hope they improve their serving sizes. I want to see family packs, and meals good for 2 people. I think that would be cool. Other than that, I’m satisfied.

They Offer Great Food, Great Service, and Great Value

My mom loves the Traditional Meals, and I like them too. They offer great food, great service, and great value for their products. We both love their Chicken Philly Subs. Plus, they guarantee 100% customer satisfaction, which I know is rare to find in most prepared meals. Spaghetti pie is another unique treat that everyone must try. They make me feel like they are not strictly after my money, but that my well-being is more important to them. For a weight loss company, I believe this is important. I think every company should follow their lead.

Taste of the Food was Quite Good
I used this service for several months and overall really liked the process. But…couple caveats…
Overall the taste of the food was quite good. I rank the meals I get and on a scale of 1-5 (bad-good) they had many foods in the 2-4 range.  Very few 5’s but not too many 1’s (or worse, 0’s). I liked that there was a little fresh fruits included, but I hate that they add V8 vegetable juice regularly, even though I like it. The problems, however, were:
  • They use huge amounts of dairy products and some meals are essentially big blocks of melted cheese.
  • Vegetables do not reheat well, although I found if I thaw them, squeeze the water out and then saute or roast them they are pretty good.  But that negates the value of “not having to cook”.
  • Egg dishes (omelets) are just flat out bad. As usual, these companies have not yet realized that dried, reconstituted, cooked, frozen, then heated eggs are just not good.
  • They offer essentially unlimited substitutions.  This sounds like a good thing and I do give them props for trying. But not once did they ever get my substitutions completely correct.
Every week something was not right and I didn’t make constant changes. Every week I’d review the menu, eat it once to see what I wanted to substitute, then put in my request for that week and not change it again. Never was it correct. I don’t actually believe it was the fault of the packers completely though because the website is so poorly done. It is a discredit to the company and they really need to bring in professionals to build it for them. And I’m only complaining because they OFFER the substitution service, therefore I believe they are obligated to actually fulfill the requests correctly.
Decent Food at an Okay Price
The pricing is fairly decent compared to others. Most of their meals are quite tasty. I’ve been with them for 6 weeks. I’ve lost 11.5 lbs by just doing the 5 day lunch and dinner plan. For breakfast I make myself oatmeal with fruits & nuts. Weekends I generally am less strict with my diet since I do enjoy going out. I weighed 209.5 lbs when starting and am down to 198 lbs. I haven’t done any additional exercise along with this food program. I chose the 1600 calorie plan.
For the Christmas weekend they accidentally sent me 4 breakfast meals instead of lunch and dinner. I called them and they credited me the difference for my following week. From having their breakfasts I can tell you I do not think they are worth it. Having a high fiber oatmeal breakfast is much more filling and costs much less. I did not find myself remotely full with their breakfasts.
Since I mostly do the lunches and dinners I can says they are satisfying. The meals repeat on a one month cycle. You can call and substituted one of your standard dinners for one of their week’s special if you want. I have never used this feature since I am using this service to save myself some time. Usually what I do is have the dinners for lunch and the lunches for dinner. I am generally less hungry after work anyway’s.
It’s easy to sign up on their website. I think their meal substitution forms aren’t the most user friendly. I am mostly using this service to eat healthier and save time cooking. I would generally make bad choices since I would be hungry and not have time to prepare meals. I use the local pickup service which is a block and a half from me so it’s convenient.
If you are looking for a service you can sign up for and want decent food at an ok price this is where to go. I will probably use them until I get down to 185 lbs. After that back to healthier grocery shopping to save on some money. You are looking at spending an extra $160 per month vs. just buying groceries.
I Can’t Justify Spending $10 for Soggy Bread and a Small Side
I had just one order before I canceled.  They completely got my order wrong — instead of low carb lunch and dinner, I received low fat breakfast, lunch, and dinner.  They didn’t send me a Fed Ex tracking number. I had to call for that (which came in handy because I found out that my meals were misdelivered, but that was a bad on Fed Ex, not Diet to Go).
Customer service isn’t always there. They’re only open until 8PM on Tues. and Fri.  Even during working hours you might have to leave a message for a call back.  When customer service did call me back, they told me they did nothing wrong (which customer service should never ever say to a customer).  Now mind you, they offer 3 different meal plans. To select low carb meals you click the button on the left, to select traditional low fat (which is what I received) is on the right.  I know which button I clicked.  I CAN read.
To shine more questionable light on things, you are unable to view what you ordered after you order it.  An email confirmation does contain a link to your invoice, but clicking on that leads you to a page on their website that says ‘Access Denied’.  They have a My Account tab on their website, but the only information that contains is how long you’ve been a member.  And that’s it.  Seriously.
As for the meals, most of the lunches are sandwiches which would only taste good if they were baked and darn it, my office doesn’t have an oven.  The food is good.  But I estimate that with delivery I’m paying $10 per meal.  Which wouldn’t be a bad deal for no clean up, grocery shopping, or cooking.  But I can’t justify spending $10 for a lunch that consists of soggy bread and a small side.
I’ll just go to Central Market and buy freshly prepared meals from their deli for $8-$10 and freeze them.  In addition, their meals aren’t that healthy. They use high fructose corn syrup, other added sugars, and lots of chemicals.  And that’s in the low fat plan.  Not worth it.
The Best Diet I Have Tried
I just finished my first week of meals, and I have to say I was very impressed with the service. I thought there were a few meals that were just okay, but there were also some meals I wouldn’t have dreamed came from a diet company. I have tried some other services, and this is the best one I have tried so far. 
I just reordered for my second week, and my husband would love to have some of the meals without having to get the whole diet plan, but that is not possible yet. I would have assumed the quality of my meals would have cost much more than they did.
The Food Was Very Good
I am a frequent customer of meal delivery services and I have to say my meals were pretty good compared other diet delivery meals.  Like others, I found their website very difficult to navigate if you are looking for any details about meals and ordering. During checkout, I read all of the fine print to see if I getting automatically enrolled in a weekly service, and I kept getting messages that were very unclear if I was getting just the one week I wanted to try them out. My only experience with customer service was a response to my email query confirming my one week order. They responded within 15 minutes.
On my first day I had the Chicken over pasta for lunch and the Turkey and Vegetables for dinner. The food was very good. One of my pet peeves about weight loss meal plans is that manufacturers don’t put enough vegetables in their meals. The turkey meal was loaded with string beans, the chicken dish could of used more broccoli and carrots.
The Turkey meal came with a cracked tray, which was something I never experienced before. It made reheating my meal messy as all of the fluid leaked out through the cracks and onto my plate. Thank god I put a plate does and didn’t have to scrub down the office microwave. I have to say the cracked tray (and I hope I don’t have more of them) prevented me from giving these meals an excellent review.
Kudohs to the Chef: Two Home Runs
My second day on the weight loss plan was two home runs. I don’t think anyone can do a prepared salmon meal that heats up in a microwave with a traditional pink center, but aside from that the Harissa Salmon was outstanding. It has a great flavor and a very enjoyable blend of spices that complemented the fish perfectly. I also found the portion size of the salmon to be substantially larger than what I’ve received from other suppliers. The cous cous, which is another hard thing to make for a microwave, was very good, and not sticky or bland. The vegetables were crisp and plentiful. Kudohs to the chef for not shying away from preparing a gourmet meal that might have had difficulty reheating in a microwave.
For dinner, I had the Ravioli Troi Provencale. I have to confess, I wasn’t even that hungry after having the salmon for lunch. It was the lobster ravioli I was looking forward to the most, and I wasn’t disappointed. It was great. I received six raviolis, compared to three I received when I tried Nutrisystem some time ago.  As good as the ravioli and sauce were, the vegetable chutney was an experience by itself, and I am not a fan of yellow squash. The string beans were crisp, fresh, and filled up the tray. These were the best diet meals I ever had from a service, and the Diet To Go Coupon Codes were a bonus.
As wonderful as day two was, day three turned out to be as close to the exact opposite as you could get. I confess by having two “dinners” I left myself to having two “lunches” today. I am accustomed to meal plans having full meals so it didn’t matter which you had for lunch or dinner. My lunches are much smaller than the dinners.
Today I had a Tomato Basil Soup with a Corn Spinach Salad, Turkey Chili, and I had to grab another meal because I was still hungry. It was Pizza and Broccoli. The chili was the best, but it was watery. The corn muffin was dense, and the side salad wasn’t anything you couldn’t get at a grocery store. The Tomato Basil soup tasted like watered down pasta sauce. The salad tasted like frozen spinach with frozen corn and a hint of vinegar, and the shot glass sized yogurt didn’t satisfy. The portion sizes for the soup and chili were pretty small too. The broccoli that came with the pizza was boring, but the best thing in the meal. The bread for the pizza was soggy and unappetizing. I only ate the cheese. 
Lost Three Pounds Since Being on the Diet To Go Weight Loss Plan
So far, I have to say I was very surprised to see I had lost three pounds since being on the Diet to Go Weight loss plan. But I do have to confess I am battling with being exceptionally hungry on the days I get lesser meals. I wish every day was like my second.
  • Chicken Curry Sandwich – I have to say I am kind of disappointment with getting sandwiches as prepared meals. I work in an office complex, and I have a multitude of local establishments that offer sandwiches at a lower cost. This is one sandwich I wouldn’t ever want to have again. Basically it was a spoonful of chicken salad scooped on to a small whole wheat roll. The curry flavor was mild, which was good because I don’t care for it much. The tangerine wedges were okay, but didn’t have a fresh texture coming out of the freezer. If I were reviewing meal alone, I would say no little chef hats.
  • Penne Pasta – For dinner I had the tray of penne with turkey sauce. It was pretty standard fare by gourmet meal standards, but it was better than most other diet meals I have tried. There was nothing gourmet about the sliced carrots or the sugar snap peas. If you bought either vegetable in the freezer section of your market, you would have had the same thing. On it’s own, I would give this meal a fair review.
  • Szechuan Turkey Burger – This meal looks far from appetizing when I opened it up. It looked like a plop of turkey mush on the same whole wheat roll. After heating it up, I was pleasantly surprised to discover it tasted much better than it looks. The heating instructions left a lot to be desired as I didn’t know what was in the little cups and if they should be reheated. The plastic cups themselves didn’t look microwave friendly. Turns out they were chili and hot sauce, which made the burger. On its own, I would give this meal a good review.
  • Tuna Meltover – I’m not sure what was going through the chefs mind when they created this meal. It is awful. Imagine you made your own tuna salad, covered it with cheese, put it on some kind of unidentifiable bread, and microwaved it. The tuna salad was good, but why heat it? Who eats hot tuna salad? The cheese couldn’t cover the blunders of this recipe. I threw this one out after two bites. I had to take a second bite just to confirm how bad it was. Reviewed alone, I would give it less than no stars.
Lost Almost 6 Pounds!
I am happy to say I ended my weight loss meal plan on a happy note. The Chicken with White Sauce was great. Imagine the best Chicken Dumplings you’ve ever had (unless you live in the South) and this comes pretty close. Whatever the vegetable side was, that wasn’t too good, but the chicken more than made up for it.
Another sandwich, this time Turkey Ham Salad, which wouldn’t get my highest review, but it was the best of the sandwiches. The little lentil bean chili salad was surprising good too. Wedged between these last two meals, it was easy to forgive and forget.
And I saved the Fettuccini with Italian Meatballs for last because it looked so good right in the packaging. I was not disappointed. I was disappointed reheating trayed meals without covers, like most other meal delivery companies give you. When I was microwaving this meal, I spilled sauce all over my white blouse and had to wipe down the microwave too. I deducted a chef hat from the reheating convenience for that, even though it was my fault, but I did not let such a horrifying experience influence my overall consumer rating.
I had to walk around my office with a giant embarrassing sauce stain down the front of my white blouse, and I did so with a smile on face. This meal was that good. It’s not really “meatballs” though, because I got one and a half, but they are large and very good. They have mastered cooking with turkey meat in my opinion. They have all been moist and flavorful.
Overall I would prefer to see more meals that come in trays (with covers on them) and toss away the soups and sandwiches. They seem like a cheap attempt to stretch the cost of a weekly meal plan. If they charged a little more, and gave consumers meals like the salmon, chicken with white sauce, fettuccini and meatballs, and the lobster ravioli, I think more consumers would reorder. I know I would. If I have to buy small soups and sandwiches I can get anywhere, much cheaper, and much better, it makes me hesitant.
I ordered with high hopes.  My first meal in the first delivery I received from them was incorrect.  I immediately called to complain – their response was that they don’t give refunds, but that they would give me a credit on my next order.  
For the second week I couldn’t figure out how to order again so I called the 24/7 number advertised on their web site – apparently I woke up the sales rep (6:00 pm Sunday afternoon!)  He basically pushed me off to call customer service the next morning.  I did.
I explained that this was my second week – could they find me in their system – Yes, no problem;  did I have a credit?  Yes, no problem; how do I order for the second week?  go online and fill out the menu changes form; I did – received a confirmation email.  Great – so I go to pick up my food . . . it’s not there. The company says that I have to fill out a second form to “restart” my service.  I never stopped the service.  Why didn’t the guy on Sunday tell me about that?
Why didn’t customer service (CUSTOMER SERVICE!!!!) tell me that?  Why didn’t my confirmation email tell me that there was a problem?
All they offered to compensate for my trouble was to ALLOW me to pick up the one meal for the credit that they owed me.  I want my money back from Diet to Go!  I want to be compensated for my time and effort!  I want someone in this company to take responsibility for how messed up their service and web site are.  STAY AWAY if you value your money and time.  
December 26, 2018 | Category: Diet | Tag: